Emergency email and chat for Microsoft 365
When Microsoft goes down, your business doesn’t.
When Outlook and Teams go dark, Break Glass keeps your team on email and chat, at the same addresses and in the same teams and channels, with nothing to install. When Microsoft is back, your mail is waiting in Outlook.
$4 per user per month · Set up and watched by Asfalia
When email and Teams stop, business stops. Customers can’t reach you, your team can’t reach each other, and work waits. Break Glass is the backup that’s already switched on.
Business as usual, during the outage.
Your people sign in, see their recent mail, and get on with their day. No new addresses to share, no apps to download, no lost messages afterwards.
Keep sending and receiving
Mail to your company keeps arriving the moment Break Glass switches on. Replies go out from your own address, and land in inboxes, not spam.
Last week is already there
Each person’s last seven days of mail is copied ahead of time, so nobody opens an empty inbox in the middle of a crisis.
Sign in with a glance, not a Microsoft password
When an outage starts, your team gets a text with the link to their emergency email and chat. They sign in with Face ID, Touch ID, Windows Hello or a texted code. Nothing about it depends on Microsoft being up.
No mail lost when it’s over
When Microsoft recovers, the mail that arrived during the outage is delivered to Outlook, and everything your team sent shows up in their Sent Items.
Chat
Teams is down. Your teams aren’t.
Break Glass chat opens with the teams and channels your people use every day, with the same people in each. Post updates, reply in threads, or message anyone in the company directly.
Your teams, ready
Teams, channels and members are copied from Microsoft Teams ahead of time, including private and shared channels.
Chats and threads
One-to-one and group chats, replies in threads, reactions, and messages that appear the moment they’re sent.
Encrypted for your company
Chat is encrypted with a key of its own for each customer. Your admin sets how long it’s kept, or turns chat off.
How it works
Ready in minutes. Invisible until you need it.
We watch, every minute
Break Glass checks Outlook, Teams, sign-in and mail delivery for your company around the clock.
Break Glass switches on
Automatically, or after we confirm. Everyone gets a text with the link.
Your team keeps working
Same addresses and recent mail, same teams and channels. Customers keep writing to the addresses they know.
Back to Microsoft
When Microsoft is healthy, mail flows to it again, the outage mail is delivered, and everyone goes back to Teams.
On a normal day
You won’t even notice it.
Your email goes straight to Microsoft and your team chats in Teams, exactly as today. Break Glass stays out of the way, keeps a fresh copy of the last week of mail and of your teams and channels, and watches. It only steps in while Microsoft is down.
How we keep your mail safeTrust
Built to be there when Microsoft isn’t.
Fully independent
Runs outside Microsoft’s cloud, with its own sign-in. An outage there can’t take Break Glass down with it.
No passwords to steal
Passkeys and texted codes instead of passwords. Break Glass never asks for anyone’s Microsoft password.
Private by design
Mail and chat are encrypted in transit and at rest, kept only as long as needed, then deleted automatically.
Pricing
Email and chat. One simple price.
$4 per user / month
Billed monthly. Or billed annually, two months free.
Shared mailboxes and meeting rooms are covered free, and there’s never a charge per outage.
Be ready before the next outage.
Setup takes an afternoon. After that, Break Glass waits quietly until the day you need it.